Help Page

FAQS
How do I drop a course? Click here to log into your account. Go to your enrollment history. Navigate to your list of Enrolled classes and select “Request Drop.”
How do I join the Waitlist for a class? Your name is added to the waitlist if your requested course section is full. On the website, full sections have a "Join Waitlist" button. You will be notified if space becomes available, and you will have 24 hours to accept the available seat. Instructors are not able to approve you to enroll in a wait-listed course.
Will I be automatically enrolled in a class from the Waitlist? You will be notified if space becomes available, and you will have 24 hours to accept the available seat. Instructors are not able to approve you to enroll in a wait-listed course.
How do I find my username/password? Click here to access the login page where you can retrieve either your username or password.
How do I change name/email/address for my profile? Click here to login to your account. Click on “My Account” and select “My Profile” from the drop down menu. Scroll down and edit the information you need to change.
I have a CLC ID#, do I have to register again? Yes, if you wish to enroll in non-credit courses and/or programs, you will need to create an account with our new enrollment system. The Professional Development and Personal Enrichment departments will primarily use this new enrollment system for a large majority of their non-credit students. However, you will still use your CLC student ID # if you want to sign up for credit courses and/or programs on the academic side.
How to enroll multiple students in my family (Available for Personal Enrichment Explore, Engage and Fast-Paced programs)? The first step would be to create a Family Account from here. Once you have created the main Family Account, under Manage Members you would select add a member. You will be prompted to either invite a family member that already has an account, or add a new family member. While signed into your family account search for the course that you would like to enroll in. Within the course click the + sign to open the course information. Click Add to Cart. At this point click Add/Remove a member under the fee. A selection box will appear for you to select which family members you would like to enroll. Now, proceed through the checkout process.
How do I acquire book(s) if necessary? Your book will be stocked in the CLC Bookstore at Grayslake. They are filling online orders, shipping by UPS ONLY. You can visit their website to place your order and choose a UPS shipping option at checkout to have your textbook sent to you. If you go to the CLC Bookstore FAQ page, you will find more information about online ordering; just click on the green Online Ordering tab. You can contact the bookstore with questions or concerns anytime at BKS.WEBSTORE@clcillinois.edu or at 847-543-2086. As for picking up your book, visit one of our three LancerZone campus stores to visit (see below): GRAYSLAKE: 19351 W. Washington St, Grayslake - Pick up inside LancerZone campus store (room B131). Enter through the A1 (Science Building) door. Monday - Thursday from 7:45 a.m. to 7:00 p.m AND Friday from 7:45 a.m. to 4:30 p.m. (847) 543-2086 SOUTHLAKE: 1120 S. Milwaukee Avenue, Vernon Hills - Pick up inside LancerZone (V134). Enter the campus through the V3 door (just to the left of the glass Atrium). Monday - Thursday from 8:30 a.m. to 7:00 p.m. AND Friday from 8:30 a.m. to 1:30 p.m. (847) 543-6530 Please allow one additional business day after completion of your order for delivery to this in-store pick up location. LAKESHORE: 33 N. Genessee St, Waukegan - Pick up at CLC's back door. Use the S3 door across from the parking garage and look for an Online Order Pick Up sign. Monday - Thursday from 8:00 a.m. to 7:00 p.m. AND Friday from 8:00 a.m. to 4:00 p.m. (847) 543-2189 Please allow one additional business day after completion of your order for delivery to this in-store pick up location.

FAQS

How do I drop a course?

Click here to log into your account.
Go to your enrollment history.
Navigate to your list of Enrolled classes and select “Request Drop.”

How do I join the Waitlist for a class?

Your name is added to the waitlist if your requested course section is full. On the website, full sections have a "Join Waitlist" button. You will be notified if space becomes available, and you will have 24 hours to accept the available seat. Instructors are not able to approve you to enroll in a wait-listed course.

Will I be automatically enrolled in a class from the Waitlist?

You will be notified if space becomes available, and you will have 24 hours to accept the available seat. Instructors are not able to approve you to enroll in a wait-listed course.

How do I find my username/password?

Click here to access the login page where you can retrieve either your username or password.

How do I change name/email/address for my profile?

Click here to login to your account.
Click on “My Account” and select “My Profile” from the drop down menu.
Scroll down and edit the information you need to change.

I have a CLC ID#, do I have to register again?

Yes, if you wish to enroll in non-credit courses and/or programs, you will need to create an account with our new enrollment system. The Professional Development and Personal Enrichment departments will primarily use this new enrollment system for a large majority of their non-credit students. However, you will still use your CLC student ID # if you want to sign up for credit courses and/or programs on the academic side.

How to enroll multiple students in my family (Available for Personal Enrichment Explore, Engage and Fast-Paced programs)?

The first step would be to create a Family Account from here.

Once you have created the main Family Account, under Manage Members you would select add a member. You will be prompted to either invite a family member that already has an account, or add a new family member.

While signed into your family account search for the course that you would like to enroll in. Within the course click the + sign to open the course information. Click Add to Cart. At this point click Add/Remove a member under the fee. A selection box will appear for you to select which family members you would like to enroll. Now, proceed through the checkout process.

How do I acquire book(s) if necessary?

Your book will be stocked in the CLC Bookstore at Grayslake. They are filling online orders, shipping by UPS ONLY. You can visit their website to place your order and choose a UPS shipping option at checkout to have your textbook sent to you. If you go to the CLC Bookstore FAQ page, you will find more information about online ordering; just click on the green Online Ordering tab. You can contact the bookstore with questions or concerns anytime at BKS.WEBSTORE@clcillinois.edu or at 847-543-2086.

As for picking up your book, visit one of our three LancerZone campus stores to visit (see below):

GRAYSLAKE: 19351 W. Washington St, Grayslake - Pick up inside LancerZone campus store (room B131). Enter through the A1 (Science Building) door. Monday - Thursday from 7:45 a.m. to 7:00 p.m AND Friday from 7:45 a.m. to 4:30 p.m. (847) 543-2086

SOUTHLAKE: 1120 S. Milwaukee Avenue, Vernon Hills - Pick up inside LancerZone (V134). Enter the campus through the V3 door (just to the left of the glass Atrium). Monday - Thursday from 8:30 a.m. to 7:00 p.m. AND Friday from 8:30 a.m. to 1:30 p.m. (847) 543-6530 Please allow one additional business day after completion of your order for delivery to this in-store pick up location.

LAKESHORE: 33 N. Genessee St, Waukegan - Pick up at CLC's back door. Use the S3 door across from the parking garage and look for an Online Order Pick Up sign. Monday - Thursday from 8:00 a.m. to 7:00 p.m. AND Friday from 8:00 a.m. to 4:00 p.m. (847) 543-2189 Please allow one additional business day after completion of your order for delivery to this in-store pick up location.