0015 - Crucial Conversations Training
1027700
Language of Delivery
English
Delivery Options
In-Person Class
Employee Training
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Course Description
This workshop teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong.
Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well.
In fact, both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. At the heart of healthy and high performance organizations are people willing and able to hold crucial conversations.
Course Outline
In this workshop, you will:
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Improve Dialog and Engagement
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Create Behavior Change
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Build High Performance and Culture
NOTE: This workshop consists of two (2) sessions, spread throughout one (1) week. Attendance is required at all sessions to complete the training.
Learner Outcomes
After this course, you will be able to
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Create conditions where people speak with complete candor.
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Reduce deference and defiance.
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Have the Confidence to be able to step up to tough issues.
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Share opinions, feelings and information safely and freely.
Notes
Please note: This course requires a minimum of twelve (12) participants to be registered to run the section. If the minimum is not met and the section is canceled, you will be notified via email.Prerequisites
Prerequisite: Prepare pre-work sheet. Instructions will be e-mailed after registration.
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